Are you looking for travel information?
We invite you to read the following information:
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Flights information
Consult our Arrivals / Departures pages for the day, our free GVApp mobile application and our Destinations pages from Geneva.
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Information about my flight, check-in, baggage policy
Contact the airline concerned directly.
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Luggage and lost property
Check out the information on our Lost Property page.
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Administrative procedures for my trip
Consult our pages dedicated to Visas and identity papers, provisional Swiss passports, minors, etc. and other administrative procedures for travelling.
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Access and transport
Consult our Access & Transport pages.
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Book a service: Priority Lane, parking reservation, VIP Pack
Consult our pages dedicated to our e-services products.
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General questions
For any other question and contact forms, see our Frequently Asked Questions by topic.
If you do not find your answer in the list below, you can contact us from 04:00 to 00:00 7/7 on the number:
0848 19 20 20
+41 848 19 20 20 (from abroad)
(0.08 CHF per minute from a Swiss fixed network).
We would like to inform you that our customer information number will be exceptionally closed on 1 and 2 January 2025. We thank you for your understanding and invite you to explore our Frequently Asked Questions or reach out to us via the contact form for any inquiries.
We remind you that for questions concerning your flight, you should contact your airline or travel agency directly, as Genève Aéroport cannot provide this information.